Global Certificate in Supervisor Coaching for Results

• Supervisor Coaching Foundations: Establishing the role of a supervisor as a coach, the importance of coaching in the workplace, and the benefits of coaching for supervisors and their team members.
• Communication Skills for Coaching: Developing active listening, questioning, and feedback techniques to enhance coaching conversations.
• Goal Setting and Action Planning: Identifying clear, measurable, and achievable goals for coaching sessions, and creating action plans to ensure progress and accountability.
• Performance Improvement through Coaching: Utilizing coaching strategies to address performance gaps, improve employee engagement, and foster a culture of continuous learning and development.
• Building Trust and Rapport: Cultivating trust, respect, and positive relationships with team members to create a supportive coaching environment.
• Diversity, Equity, and Inclusion in Coaching: Understanding the importance of DEI in coaching and implementing inclusive coaching practices to support a diverse workforce.
• Coaching Tools and Techniques: Exploring various coaching models, assessments, and tools to facilitate effective coaching sessions and support long-term growth.
• Ethics and Professional Standards in Coaching: Adhering to ethical guidelines and maintaining professionalism while coaching, ensuring confidentiality, and managing conflicts of interest.
• Evaluating Coaching Effectiveness: Measuring the impact of coaching on individual and team performance, and continuously refining coaching strategies to maximize results.