Masterclass Certificate in Emotional Intelligence for Positive Impact

• Understanding Emotional Intelligence (EI): Definition, Importance, and Key Components
• Assessing Emotional Intelligence: Self-Assessment Tools and Techniques
• Developing Emotional Self-Awareness: Recognizing and Understanding Your Emotions
• Emotional Self-Regulation: Managing Your Emotions for Personal Growth
• Social Awareness: Empathy, Organizational Awareness, and Service Orientation
• Social Skills: Conflict Management, Influence, and Teamwork
• Building Strong Relationships: Active Listening, Communication, and Trust
• Applying Emotional Intelligence in the Workplace: Leadership, Decision Making, and Problem Solving
• Creating a Positive Impact: Leveraging EI for Personal and Professional Success