Certificate Conflict Mediation: Restorative Practices
-- ViewingNowThe Certificate Conflict Mediation: Restorative Practices course is a professional development program that empowers learners with essential skills for conflict resolution and restorative practices. This course is critical in today's increasingly diverse and polarized world, where conflicts arise from miscommunication, misunderstanding, and differing perspectives.
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โข Understanding Conflict Mediation: An Overview
โข Restorative Practices: Introduction and Key Concepts
โข The Role of a Conflict Mediator: Skills and Techniques
โข The Mediation Process: Steps and Strategies
โข Restorative Communication: Empathetic Listening and Dialogue
โข Conflict Analysis: Identifying Interests and Positions
โข Power Imbalances and Cultural Awareness in Mediation
โข Restorative Circles: Building Community and Addressing Harm
โข Ethics and Professionalism in Conflict Mediation: Standards and Best Practices