Executive Development Programme in Service Innovation and Business Value

-- viewing now

The Executive Development Programme in Service Innovation and Business Value is a certificate course designed to equip learners with essential skills for career advancement in the modern business landscape. This program focuses on the importance of service innovation and how it drives business value, making it highly relevant in today's service-oriented economy.

4.0
Based on 6,087 reviews

2,321+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

With a strong emphasis on practical application, the course covers key topics such as design thinking, service blueprinting, and service prototyping. These skills are in high demand across industries, as organizations seek to differentiate themselves through exceptional customer experiences. By the end of the course, learners will have developed a deep understanding of service innovation and its impact on business value. They will be equipped with the tools and techniques needed to drive innovation in their own organizations, and will have gained a valuable credential that can help advance their careers in this exciting and dynamic field.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Service Innovation and Business Value
• Understanding Customer Needs and Expectations
• Design Thinking for Service Innovation
• Service Blueprinting and Prototyping
• Lean Startup Methodology for Services
• Technology Trends and Service Innovation
• Measuring Success in Service Innovation
• Change Management and Service Innovation
• Organizational Culture and Service Innovation
• Collaboration and Partnerships in Service Innovation

Career Path

The Executive Development Programme in Service Innovation and Business Value prepares professionals to excel in various roles that focus on enhancing services and improving business value. The 3D pie chart below showcases the distribution of roles in this field. With a Service Innovation Manager role, individuals lead cross-functional teams to develop and implement innovative service strategies, aligning them with business goals. The role often requires knowledge of design thinking, service blueprinting, and Agile methodologies. Business Value Analysts focus on measuring, analysing, and maximising the value delivered by services. They identify key performance indicators, utilise data analytics tools, and recommend improvements in service delivery and value realisation. As a Customer Experience Director, professionals design and optimise customer journeys, ensuring positive interactions and long-term loyalty. Their responsibilities often include managing customer feedback, driving CX initiatives, and collaborating with various departments to implement customer-centric strategies. Service Design Engineers combine design thinking, user research, and technical expertise to create efficient and engaging service experiences. They often work with service designers, IT professionals, and product managers, merging service design principles with technology solutions. Innovation Strategy Consultants help organisations develop and execute growth strategies based on innovation. They facilitate workshops, conduct market research, and design business models to ensure sustainable and scalable innovation in service-oriented businesses. Value Stream Architects design and optimise end-to-end value streams in an organisation, integrating processes, technology, and people. They identify bottlenecks, eliminate waste, and improve flow to enhance overall business value and operational efficiency. Explore these exciting roles in the Executive Development Programme in Service Innovation and Business Value, and discover how each role contributes to service innovation and improved business value.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE INNOVATION AND BUSINESS VALUE
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment