Masterclass Certificate in Admin & Public Speaking
-- ViewingNowThe Masterclass Certificate in Admin & Public Speaking is a comprehensive course designed to empower administrative professionals with indispensable skills for career advancement. This program combines essential administrative competencies with public speaking expertise, making it a highly sought-after certification in various industries.
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GBP £ 140
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โข Effective Communication in Administration: Understanding the importance of clear and concise communication in administrative roles, and techniques to improve written and verbal communication skills.
โข Public Speaking Fundamentals: Basics of public speaking, including overcoming stage fright, body language, and vocal techniques.
โข Preparing and Delivering Presentations: Best practices for creating and delivering engaging presentations, including storytelling techniques, visual aids, and audience engagement.
โข Meeting Management: Techniques for planning, facilitating, and following up on effective meetings, including agenda setting, time management, and decision-making.
โข Negotiation and Conflict Resolution: Strategies for effective negotiation and conflict resolution, including active listening, assertiveness, and finding common ground.
โข Business Etiquette and Professionalism: Understanding the importance of professionalism in the workplace, including dress codes, communication styles, and workplace norms.
โข Cross-Cultural Communication: Strategies for communicating and working effectively with people from different cultural backgrounds, including understanding cultural differences, building relationships, and avoiding misunderstandings.
โข Leadership in Administration: Understanding the role of leadership in administration, including motivating and inspiring teams, setting goals, and managing change.
Note: These units are designed to provide a comprehensive curriculum for a Masterclass Certificate in Admin & Public Speaking, but can be adjusted based on the specific needs and goals of the course.
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