Masterclass Certificate in Navigating Online Crises
-- ViewingNowThe Masterclass Certificate in Navigating Online Crises is a comprehensive course designed to equip learners with essential skills for managing and resolving digital crises. In today's interconnected world, businesses and individuals face an increasing risk of online backlash, misinformation, and cyberbullying.
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โข Unit 1: Introduction to Online Crises
โข Unit 2: Identifying and Assessing Online Crises
โข Unit 3: Developing a Crisis Communications Plan
โข Unit 4: Social Media Monitoring and Listening Tools
โข Unit 5: Stakeholder Communication and Engagement
โข Unit 6: Managing Online Reputation During a Crisis
โข Unit 7: Ethical Considerations in Online Crisis Management
โข Unit 8: Case Studies: Successful Online Crisis Navigation
โข Unit 9: Post-Crisis Evaluation and Improvement
โข Unit 10: Navigating Future Online Crises
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