Global Certificate in CRM & the Sharing Economy
-- ViewingNowThe Global Certificate in CRM & the Sharing Economy is a comprehensive course designed to equip learners with essential skills for career advancement in the rapidly growing sharing economy. This course focuses on Customer Relationship Management (CRM), a critical aspect of any business, and the sharing economy, which is reshaping traditional marketplaces.
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โข Introduction to CRM (Customer Relationship Management)
โข Understanding the Sharing Economy
โข CRM Strategies for the Sharing Economy
โข Data Analysis in CRM for the Sharing Economy
โข Customer Segmentation in the Sharing Economy
โข Personalization in CRM for Sharing Economy Platforms
โข CRM Tools and Software in the Sharing Economy
โข Measuring CRM Success in the Sharing Economy
โข Legal and Ethical Considerations in CRM for the Sharing Economy
โข Future Trends: CRM and the Sharing Economy
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