Masterclass Certificate in CRM & Customer Relationship Marketing
-- ViewingNowThe Masterclass Certificate in CRM & Customer Relationship Marketing is a comprehensive course that equips learners with essential skills for career advancement in customer relationship management. This program emphasizes the importance of understanding customer needs, preferences, and behaviors to drive business growth.
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โข CRM
โข Customer Relationship Marketing
โข Customer Segmentation and Targeting
โข Customer Data Management and Analysis
โข Customer Engagement Strategies
โข Marketing Automation and Technology
โข Personalization and Customer Experience
โข Metrics and Analytics in CRM
โข Ethical Considerations in CRM
โข Case Studies and Real-World Applications
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