Certificate in Key Principles of Customer Retention
-- ViewingNowThe Certificate in Key Principles of Customer Retention course is a vital program designed to equip learners with the essential skills needed to excel in customer relationship management. This course highlights the importance of customer retention in today's competitive business landscape and provides learners with the tools and techniques necessary to build long-lasting relationships with customers.
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GBP £ 140
GBP £ 202
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โข Understanding Customer Retention
โข Importance of Customer Retention in Business
โข Key Metrics for Measuring Customer Retention
โข Strategies for Improving Customer Retention
โข Customer Lifetime Value and its Role in Retention
โข Building Customer Loyalty for Long-term Retention
โข Effective Customer Communication for Retention
โข Handling Customer Complaints and Feedback
โข Leveraging Data and Analytics for Customer Retention
โข Personalization in Customer Retention Strategies
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