Certificate in Golf Operations and Customer Experience
-- ViewingNowThe Certificate in Golf Operations and Customer Experience is a comprehensive course designed to prepare learners for successful careers in the golf industry. This program emphasizes the importance of effective golf operations management and exceptional customer experience, two critical aspects of running a profitable and reputable golf facility.
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GBP £ 140
GBP £ 202
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โข Golf Operations Management: An introduction to the management of golf facilities, including course maintenance, staff management, and budgeting.
โข Customer Service in Golf Operations: Best practices for providing excellent customer service in a golf setting, including handling customer complaints and promoting customer loyalty.
โข Golf Course Design and Architecture: An overview of the principles of golf course design and architecture, including the history of golf course design and the latest trends in sustainable design.
โข Golf Tournament Planning and Management: Techniques for planning and managing golf tournaments, including coordinating volunteers, securing sponsors, and marketing the event.
โข Golf Retail and Merchandising: Strategies for managing a golf pro shop, including product selection, inventory management, and visual merchandising.
โข Golf Technology and Data Analysis: An introduction to the technology used in golf operations, including golf course management software, GPS systems, and data analysis tools.
โข Marketing and Promotion for Golf Operations: Techniques for marketing and promoting golf facilities, including social media, email marketing, and partnerships with local businesses.
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