Masterclass Certificate Crisis Communication: Mastering Stakeholder Engagement
-- ViewingNowThe Masterclass Certificate Crisis Communication: Mastering Stakeholder Engagement course is a comprehensive program designed to equip learners with essential skills for effective crisis communication. This course emphasizes the importance of clear, concise, and empathetic communication during critical situations, making it highly relevant for professionals in public relations, corporate communications, and business continuity planning.
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⢠Crisis Communication Fundamentals
⢠Stakeholder Identification and Analysis
⢠Developing a Crisis Communication Plan
⢠Message Development and Delivery in Crisis
⢠Media Relations during a Crisis
⢠Social Media Management in Crisis Situations
⢠Internal Communication and Employee Engagement during Crisis
⢠Measuring Effectiveness of Crisis Communication
⢠Ethical Considerations in Crisis Communication
⢠Case Studies and Real-world Crisis Communication Scenarios
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