Certificate in Customer Success: Predictive Analytics
-- ViewingNowThe Certificate in Customer Success: Predictive Analytics is a crucial course designed to equip learners with the necessary skills to thrive in the rapidly evolving field of customer success. This program focuses on the application of predictive analytics to enhance customer experience, increase retention, and drive growth.
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⢠Introduction to Customer Success
⢠Understanding Predictive Analytics
⢠Data Analysis for Customer Success
⢠Predictive Analytics Tools and Techniques
⢠Customer Segmentation and Predictive Modeling
⢠Predicting Customer Churn and Retention
⢠Forecasting Customer Lifetime Value
⢠Implementing Predictive Analytics in Customer Success
⢠Ethics and Privacy in Predictive Analytics
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