Advanced Certificate in CRM & Performance Measurement

-- viendo ahora

The Advanced Certificate in CRM & Performance Measurement is a comprehensive course designed to enhance your skills in Customer Relationship Management (CRM) and performance measurement. This certification focuses on teaching you how to effectively manage customer relationships, understand customer behavior, and measure the performance of CRM strategies.

5,0
Based on 7.067 reviews

4.884+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

Acerca de este curso

In today's business world, CRM is a critical aspect of any organization's success, making this certification highly relevant and in demand. By earning this advanced certificate, you will be equipped with the essential skills needed to excel in CRM and performance measurement, leading to improved customer satisfaction, loyalty, and ultimately, increased revenue. The course covers key topics such as CRM strategy, customer segmentation, data analysis, and performance metrics, providing you with a well-rounded understanding of CRM and performance measurement best practices. By completing this certification, you will be able to demonstrate your expertise in CRM and performance measurement, and position yourself as a valuable asset to any organization seeking to improve their customer relationships and overall performance.

HundredPercentOnline

LearnFromAnywhere

ShareableCertificate

AddToLinkedIn

TwoMonthsToComplete

AtTwoThreeHoursAWeek

StartAnytime

Sin perรญodo de espera

Detalles del Curso

โ€ข Advanced CRM Strategies: Understanding the modern CRM landscape and how to develop and implement advanced CRM strategies to drive customer engagement and loyalty.

โ€ข CRM Data Analysis and Reporting: Analyzing and interpreting CRM data to measure performance and make informed decisions. Includes topics such as key performance indicators (KPIs), data visualization, and dashboard creation.

โ€ข CRM Integration and Automation: Integrating CRM systems with other business applications and automating workflows to improve efficiency and productivity. Covers topics such as APIs, middleware, and process automation.

โ€ข Customer Segmentation and Targeting: Segmenting customers based on various criteria and developing targeted marketing campaigns to improve customer engagement and retention. Includes topics such as demographic, behavioral, and psychographic segmentation.

โ€ข Social CRM and Customer Experience: Leveraging social media and other digital channels to build and maintain customer relationships. Covers topics such as social listening, online communities, and customer journey mapping.

โ€ข Mobile CRM and Remote Work: Managing customer relationships in a mobile and remote work environment. Includes topics such as mobile CRM apps, virtual meetings, and remote collaboration tools.

โ€ข CRM Ethics and Compliance: Understanding the ethical and legal considerations of CRM, including data privacy, security, and compliance with relevant regulations. Covers topics such as GDPR, CCPA, and CAN-SPAM.

โ€ข CRM Trends and Innovations: Staying up-to-date with the latest CRM trends and innovations, including artificial intelligence (AI), machine learning (ML), and natural language processing (NLP).

Trayectoria Profesional

Google Charts 3D Pie Chart: Advanced Certificate in CRM & Performance Measurement
The Advanced Certificate in CRM & Performance Measurement program is designed to equip learners with a deep understanding of customer relationship management and performance measurement strategies. According to recent job market trends, there's a high demand for professionals with these skills in the UK. In this 3D pie chart, we represent the demand for relevant skills in the Advanced Certificate in CRM & Performance Measurement program. The data is based on job postings and industry analysis in the UK. As observed in the chart, CRM Strategy and Performance Measurement are the most sought-after skills, with 25% and 20% shares, respectively. Data Analysis and Customer Segmentation follow closely, with 18% and 15% shares. Additionally, Marketing Automation and Stakeholder Management account for 12% and 10% of the demand. These statistics highlight the significance of gaining expertise in these areas to excel in the UK job market. By focusing on these skills, professionals can enhance their career prospects and contribute to the growth of their organizations.

Requisitos de Entrada

  • Comprensiรณn bรกsica de la materia
  • Competencia en idioma inglรฉs
  • Acceso a computadora e internet
  • Habilidades bรกsicas de computadora
  • Dedicaciรณn para completar el curso

No se requieren calificaciones formales previas. El curso estรก diseรฑado para la accesibilidad.

Estado del Curso

Este curso proporciona conocimientos y habilidades prรกcticas para el desarrollo profesional. Es:

  • No acreditado por un organismo reconocido
  • No regulado por una instituciรณn autorizada
  • Complementario a las calificaciones formales

Recibirรกs un certificado de finalizaciรณn al completar exitosamente el curso.

Por quรฉ la gente nos elige para su carrera

Cargando reseรฑas...

Preguntas Frecuentes

ยฟQuรฉ hace que este curso sea รบnico en comparaciรณn con otros?

ยฟCuรกnto tiempo toma completar el curso?

WhatSupportWillIReceive

IsCertificateRecognized

WhatCareerOpportunities

ยฟCuรกndo puedo comenzar el curso?

ยฟCuรกl es el formato del curso y el enfoque de aprendizaje?

Tarifa del curso

MรS POPULAR
Vรญa Rรกpida: GBP £140
Completa en 1 mes
Ruta de Aprendizaje Acelerada
  • 3-4 horas por semana
  • Entrega temprana del certificado
  • Inscripciรณn abierta - comienza cuando quieras
Start Now
Modo Estรกndar: GBP £90
Completa en 2 meses
Ritmo de Aprendizaje Flexible
  • 2-3 horas por semana
  • Entrega regular del certificado
  • Inscripciรณn abierta - comienza cuando quieras
Start Now
Lo que estรก incluido en ambos planes:
  • Acceso completo al curso
  • Certificado digital
  • Materiales del curso
Precio Todo Incluido โ€ข Sin tarifas ocultas o costos adicionales

Obtener informaciรณn del curso

Te enviaremos informaciรณn detallada del curso

Pagar como empresa

Solicita una factura para que tu empresa pague este curso.

Pagar por Factura

Obtener un certificado de carrera

Fondo del Certificado de Muestra
ADVANCED CERTIFICATE IN CRM & PERFORMANCE MEASUREMENT
se otorga a
Nombre del Aprendiz
quien ha completado un programa en
London School of International Business (LSIB)
Otorgado el
05 May 2025
ID de Blockchain: s-1-a-2-m-3-p-4-l-5-e
Agrega esta credencial a tu perfil de LinkedIn, currรญculum o CV. Compรกrtela en redes sociales y en tu revisiรณn de desempeรฑo.
SSB Logo

4.8
Nueva Inscripciรณn