Advanced Certificate in CRM & Performance Measurement

-- ViewingNow

The Advanced Certificate in CRM & Performance Measurement is a comprehensive course designed to enhance your skills in Customer Relationship Management (CRM) and performance measurement. This certification focuses on teaching you how to effectively manage customer relationships, understand customer behavior, and measure the performance of CRM strategies.

5.0
Based on 7,067 reviews

4,884+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

이 과정에 대해

In today's business world, CRM is a critical aspect of any organization's success, making this certification highly relevant and in demand. By earning this advanced certificate, you will be equipped with the essential skills needed to excel in CRM and performance measurement, leading to improved customer satisfaction, loyalty, and ultimately, increased revenue. The course covers key topics such as CRM strategy, customer segmentation, data analysis, and performance metrics, providing you with a well-rounded understanding of CRM and performance measurement best practices. By completing this certification, you will be able to demonstrate your expertise in CRM and performance measurement, and position yourself as a valuable asset to any organization seeking to improve their customer relationships and overall performance.

100% 온라인

어디서든 학습

공유 가능한 인증서

LinkedIn 프로필에 추가

완료까지 2개월

주 2-3시간

언제든 시작

대기 기간 없음

과정 세부사항

• Advanced CRM Strategies: Understanding the modern CRM landscape and how to develop and implement advanced CRM strategies to drive customer engagement and loyalty.

• CRM Data Analysis and Reporting: Analyzing and interpreting CRM data to measure performance and make informed decisions. Includes topics such as key performance indicators (KPIs), data visualization, and dashboard creation.

• CRM Integration and Automation: Integrating CRM systems with other business applications and automating workflows to improve efficiency and productivity. Covers topics such as APIs, middleware, and process automation.

• Customer Segmentation and Targeting: Segmenting customers based on various criteria and developing targeted marketing campaigns to improve customer engagement and retention. Includes topics such as demographic, behavioral, and psychographic segmentation.

• Social CRM and Customer Experience: Leveraging social media and other digital channels to build and maintain customer relationships. Covers topics such as social listening, online communities, and customer journey mapping.

• Mobile CRM and Remote Work: Managing customer relationships in a mobile and remote work environment. Includes topics such as mobile CRM apps, virtual meetings, and remote collaboration tools.

• CRM Ethics and Compliance: Understanding the ethical and legal considerations of CRM, including data privacy, security, and compliance with relevant regulations. Covers topics such as GDPR, CCPA, and CAN-SPAM.

• CRM Trends and Innovations: Staying up-to-date with the latest CRM trends and innovations, including artificial intelligence (AI), machine learning (ML), and natural language processing (NLP).

경력 경로

Google Charts 3D Pie Chart: Advanced Certificate in CRM & Performance Measurement
The Advanced Certificate in CRM & Performance Measurement program is designed to equip learners with a deep understanding of customer relationship management and performance measurement strategies. According to recent job market trends, there's a high demand for professionals with these skills in the UK. In this 3D pie chart, we represent the demand for relevant skills in the Advanced Certificate in CRM & Performance Measurement program. The data is based on job postings and industry analysis in the UK. As observed in the chart, CRM Strategy and Performance Measurement are the most sought-after skills, with 25% and 20% shares, respectively. Data Analysis and Customer Segmentation follow closely, with 18% and 15% shares. Additionally, Marketing Automation and Stakeholder Management account for 12% and 10% of the demand. These statistics highlight the significance of gaining expertise in these areas to excel in the UK job market. By focusing on these skills, professionals can enhance their career prospects and contribute to the growth of their organizations.

입학 요건

  • 주제에 대한 기본 이해
  • 영어 언어 능숙도
  • 컴퓨터 및 인터넷 접근
  • 기본 컴퓨터 기술
  • 과정 완료에 대한 헌신

사전 공식 자격이 필요하지 않습니다. 접근성을 위해 설계된 과정.

과정 상태

이 과정은 경력 개발을 위한 실용적인 지식과 기술을 제공합니다. 그것은:

  • 인정받은 기관에 의해 인증되지 않음
  • 권한이 있는 기관에 의해 규제되지 않음
  • 공식 자격에 보완적

과정을 성공적으로 완료하면 수료 인증서를 받게 됩니다.

왜 사람들이 경력을 위해 우리를 선택하는가

리뷰 로딩 중...

자주 묻는 질문

이 과정을 다른 과정과 구별하는 것은 무엇인가요?

▼

과정을 완료하는 데 얼마나 걸리나요?

▼

WhatSupportWillIReceive

▼

IsCertificateRecognized

▼

WhatCareerOpportunities

▼

언제 코스를 시작할 수 있나요?

▼

코스 형식과 학습 접근 방식은 무엇인가요?

▼

코스 수강료

가장 인기
뚠뼸 경로: GBP £140
1개월 내 완료
가속 학습 경로
  • 죟 3-4시간
  • 쥰기 인증서 배송
  • 개방형 등록 - 언제든지 시작
Start Now
표준 모드: GBP £90
2개월 내 완료
유연한 학습 속도
  • 죟 2-3시간
  • 정기 인증서 배송
  • 개방형 등록 - 언제든지 시작
Start Now
두 계획 모두에 포함된 내용:
  • 전체 코스 접근
  • 디지털 인증서
  • 코스 자료
올인클루시브 가격 • 숨겨진 수수료나 추가 비용 없음

과정 정보 받기

상세한 코스 정보를 보내드리겠습니다

회사로 지불

이 과정의 비용을 지불하기 위해 회사를 위한 청구서를 요청하세요.

청구서로 결제

경력 인증서 획득

샘플 인증서 배경
ADVANCED CERTIFICATE IN CRM & PERFORMANCE MEASUREMENT
에게 수여됨
학습자 이름
에서 프로그램을 완료한 사람
London School of International Business (LSIB)
수여일
05 May 2025
블록체인 ID: s-1-a-2-m-3-p-4-l-5-e
이 자격증을 LinkedIn 프로필, 이력서 또는 CV에 추가하세요. 소셜 미디어와 성과 평가에서 공유하세요.
SSB Logo

4.8
새 등록
→ 과정 보기