Executive Development Programme in Strategic CRM for Financial Services
-- ViewingNowThe Executive Development Programme in Strategic CRM for Financial Services is a certificate course designed to empower professionals with the necessary skills to drive customer-centric strategies in the financial industry. This programme emphasizes the importance of CRM in delivering exceptional customer experiences, which are crucial for business growth and competitive advantage.
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โข Strategic Customer Relationship Management (CRM): An Overview
โข The Role of CRM in Financial Services
โข Understanding Customer Segments and Needs in Financial Services
โข Strategic CRM Planning and Implementation
โข Data-Driven Decision Making in CRM for Financial Services
โข CRM Technology and Tools for Financial Services
โข Developing Effective CRM Strategies for Customer Engagement and Retention
โข Metrics and Analytics for Measuring CRM Success in Financial Services
โข Case Studies: Successful CRM Implementations in Financial Services
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