Executive Development Programme in Strategic CRM for Financial Services
-- ViewingNowThe Executive Development Programme in Strategic CRM for Financial Services is a certificate course designed to empower professionals with the necessary skills to drive customer-centric strategies in the financial industry. This programme emphasizes the importance of CRM in delivering exceptional customer experiences, which are crucial for business growth and competitive advantage.
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⢠Strategic Customer Relationship Management (CRM): An Overview
⢠The Role of CRM in Financial Services
⢠Understanding Customer Segments and Needs in Financial Services
⢠Strategic CRM Planning and Implementation
⢠Data-Driven Decision Making in CRM for Financial Services
⢠CRM Technology and Tools for Financial Services
⢠Developing Effective CRM Strategies for Customer Engagement and Retention
⢠Metrics and Analytics for Measuring CRM Success in Financial Services
⢠Case Studies: Successful CRM Implementations in Financial Services
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