Certificate in Export Customer Service: Impactful Communication
-- ViewingNowThe Certificate in Export Customer Service: Impactful Communication is a comprehensive course designed to enhance your communication skills in the export industry. This program emphasizes the importance of clear and effective communication in building successful customer relationships, negotiating deals, and resolving disputes.
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⢠Effective Listening Skills
⢠Verbal Communication for Export Customer Service
⢠Written Communication in Export Customer Service
⢠Non-Verbal Communication in Customer Service
⢠Handling Customer Complaints and Queries
⢠Cross-Cultural Communication in Export Customer Service
⢠Crisis Management and Escalation in Export Customer Service
⢠Building Rapport and Maintaining Relationships
⢠Adapting Communication Styles for Different Customers
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