Executive Development Programme in Customer Service Leadership and Strategy

Name: Executive Development Programme in Customer Service Leadership and Strategy
Availability: InStock

-- ViewingNow

The Executive Development Programme in Customer Service Leadership and Strategy is a certificate course designed to empower professionals with the necessary skills to lead and manage effective customer service teams. This programme is crucial in today's business landscape, where customer experience has become a key differentiator for organizations.

5,0

Based on 6.489 reviews

5.139+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

AboutThisCourse

It addresses the growing industry demand for leaders who can drive customer-centric strategies, foster a culture of service excellence, and leverage data-driven insights to make informed decisions. By enrolling in this course, learners will gain a comprehensive understanding of customer service leadership principles, strategic planning, and performance management. They will develop essential skills in communication, problem-solving, and emotional intelligence, enabling them to build high-performing teams and drive customer satisfaction. This programme is an excellent opportunity for professionals seeking career advancement in customer service leadership, management, or strategy roles.

HundredPercentOnline

LearnFromAnywhere

ShareableCertificate

AddToLinkedIn

TwoMonthsToComplete

AtTwoThreeHoursAWeek

StartAnytime

NoWaitingPeriod

CourseDetails

• Executive Customer Service Leadership Development
• Understanding Customer Service Strategy
• Developing a Customer-Centric Culture
• Leadership Skills for Customer Service Managers
• Change Management in Customer Service
• Utilizing Metrics in Customer Service
• Employee Engagement and Empowerment in Customer Service
• Strategies for Customer Service Recovery
• Leveraging Technology in Customer Service

CareerPath

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

NoPriorQualifications

CourseStatus

CourseProvidesPractical

NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

ReceiveCertificateCompletion

WhyPeopleChooseUs

LoadingReviews

FrequentlyAskedQuestions

WhatMakesCourseUnique

▼

HowLongCompleteCourse

▼

WhatSupportWillIReceive

▼

IsCertificateRecognized

▼

WhatCareerOpportunities

▼

WhenCanIStartCourse

▼

WhatIsCourseFormat

▼

CourseFee

MostPopular

FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
EarlyCertificateDelivery
OpenEnrollmentStartAnytime

Start Now

StandardMode GBP £90

CompleteInTwoMonths

FlexibleLearningPace

TwoThreeHoursPerWeek
RegularCertificateDelivery
OpenEnrollmentStartAnytime

Start Now

WhatsIncludedBothPlans

FullCourseAccess
DigitalCertificate
CourseMaterials

AllInclusivePricing

GetCourseInformation

PayAsCompany

RequestInvoiceCompany

PayByInvoice

EarnCareerCertificate

EXECUTIVE DEVELOPMENT PROGRAMME IN CUSTOMER SERVICE LEADERSHIP AND STRATEGY

IsAwardedTo

LearnerName

WhoHasCompletedProgramme

London School of International Business (LSIB)

AwardedOn

05 May 2025

BlockchainId s-1-a-2-m-3-p-4-l-5-e

AddCredentialToProfile