Executive Development Programme in Mastering Service Innovation

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The Executive Development Programme in Mastering Service Innovation is a certificate course that equips learners with essential skills to drive service innovation in the modern business world. This programme emphasizes the importance of service innovation in today's economy, where services account for a significant portion of the global GDP.

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In this course, learners will gain a comprehensive understanding of the latest service innovation strategies, tools, and techniques, enabling them to create value for their organizations and customers. With a strong focus on practical application, learners will have the opportunity to work on real-world projects and collaborate with industry experts, fostering an innovative and entrepreneurial mindset. As businesses increasingly seek professionals who can lead service innovation efforts, this programme is designed to meet the growing industry demand for skilled and knowledgeable professionals. By completing this course, learners will enhance their career advancement opportunities and become catalysts for change and growth in their respective organizations.

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โ€ข Unit 1: Introduction to Service Innovation
โ€ข Unit 2: Service Design Thinking
โ€ข Unit 3: Customer Experience Management
โ€ข Unit 4: Service Blueprinting
โ€ข Unit 5: Innovation Metrics and KPIs
โ€ข Unit 6: Service Prototyping and Co-creation
โ€ข Unit 7: Digital Transformation in Service Delivery
โ€ข Unit 8: Change Management and Leadership for Service Innovation
โ€ข Unit 9: Service Innovation Strategies and Roadmaps
โ€ข Unit 10: Building a Culture of Service Innovation

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
EXECUTIVE DEVELOPMENT PROGRAMME IN MASTERING SERVICE INNOVATION
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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